Leonard Samuel Shoen (February 29, 1916 – October 4, 1999) was an American entrepreneur who founded the U-Haul truck and trailer organization in Ridgefield, Washington. After growing up in the farm belt during the Great Depression, he envisioned the market for rental vehicles for families who wished to avoid the expense of professional transfer and storage companies and move around the country.
Shoen worked his way through Oregon State University by running a chain of beauty parlors and barber shops in Corvallis and nearby Albany, and later at Camp Adair north of Corvallis and at the Hanford Reservation in Washington. Sam earned a B.Sc. in General Science (a pre-med degree) from OSC in 1943,Private communication with the Oregon State University Alumni Office on 21 Feb 2012. and entered the University of Oregon Medical School in Portland. Shoen was suspended from medical school during his fourth year after he "called out present during a roll-call for an absent classmate", and never returned.
Shoen served in the U.S. Navy as a Hospital Apprentice First Class in Bayview, Idaho, and Seattle, and was given a medical discharge in 1945 for rheumatic fever.L.S. Shoen, You and Me, AMERCO Inc., 1980, (no ISBN) pp. 1-5, 14, 25-26, 186, 187, 218.Luke Krueger, A Noble Function: How U-Haul Moved America, Barricade Books Inc., 2007, ; p 9-14, 24, 50-51, 132-133, 177. After starting the U-Haul Company, Shoen earned an LL.B. at the Northwestern College of Law, later known as the Lewis & Clark Law School, in Portland in 1955.Private communication with the Lewis & Clark College Alumni Office on 29 Feb 2012.
By 1955, there were more than 10,000 U-Haul trailers on the road and the brand was nationally known. The corporate offices were in Portland, until a 1967 relocation to Phoenix, Arizona. While distracted to some extent by growing his business, Shoen also managed multiple marriages after the death of his first wife from a congenital heart defect, and eventually had a total of 12 children, each of whom he made a stockholder. Shoen married Suzanne Gilbaugh in 1958, and they had five more children. Shoen divorced Gilbaugh, and married Suzanne Whitmore in 1978 to have one last child. Some observers say that Shoen saw it as his duty to confer upon his children the fruits of his labors, others say it was to avoid taxes. In either case, he had transferred all but 2% of control to his children when two of them, Joe and Mark, launched a successful takeover of the business in 1986.
In the 1960s, Shoen diversified his holdings by creating AMERCO Inc., from Advanced Management Engineering and Research Company. He pronounced the acronym, "a miracle". AMERCO remains the parent company of U-Haul and related businesses which support U-Haul operations, and is publicly traded.
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